Terms & Conditions

Welcome to TheWrapWhisperers ("TheWrapWhisperers", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, products, and services.

By accessing our website or placing an order with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please refrain from using our website.

Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or
• You are accessing the website under the supervision of a parent or legal guardian.
• You agree to use this website only for lawful purposes and in accordance with these Terms.

Account Registration

Certain features of our website may require you to create an account.

You agree to:

• Provide accurate, complete, and up-to-date information.
• Maintain the confidentiality of your login credentials.
• Accept responsibility for all activities carried out under your account.

TheWrapWhisperers reserves the right to suspend or terminate any account found to contain false information or used in violation of these Terms.

Products and Services

We make every effort to display our products, colours, designs, and descriptions as accurately as possible.

However:

• Product colours may vary slightly due to differences in screen settings and photography.
• Handmade, handcrafted, or personalized products may have slight variations that are part of their unique character.
• Product availability is subject to stock and may change without prior notice.

We reserve the right to discontinue or modify any product or service at any time.

Personalized Products

Many of our products are customized based on customer-provided information, including names, initials, messages, logos, artwork, photographs, or other personalization requests.

Customers are solely responsible for ensuring that all customization details submitted at the time of placing the order are accurate.

TheWrapWhisperers shall not be held responsible for errors arising from incorrect information provided by the customer.

Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

Prices are subject to change without prior notice.

Applicable taxes, shipping charges, and other fees will be calculated during checkout wherever applicable.

Orders and Acceptance

Placing an order on our website constitutes an offer to purchase.

An order shall be considered accepted only after:

• successful payment (where applicable),
• order verification, and
• confirmation by TheWrapWhisperers.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to:

• suspected fraudulent activity,
• pricing errors,
• stock unavailability,
• or incomplete customer information.

Order Cancellation

Orders may be cancelled only if they have not been processed or dispatched.

Once an order has been dispatched, cancellation requests cannot be accepted.

For personalized or customized products, cancellation may not be possible once production has commenced.

Shipping and Delivery

Estimated delivery timelines are provided for convenience and may vary due to factors beyond our control.

While we work closely with our logistics partners to ensure timely deliveries, TheWrapWhisperers shall not be liable for delays caused by:

• courier partners,
• weather conditions,
• natural disasters,
• public holidays,
• government restrictions,
• or other unforeseen circumstances.

Returns, Refunds and Exchanges

Returns, refunds, and exchanges shall be governed by our Returns, Refunds & Exchanges Policy, available separately on this website.

By placing an order, you agree to the terms outlined in that policy.

Intellectual Property

All content available on this website, including but not limited to:

• logos,
• product designs,
• artwork,
• photographs,
• graphics,
• illustrations,
• text,
• videos,
• branding elements,
• website design,
• and other materials,

is the exclusive intellectual property of TheWrapWhisperers or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

User Conduct

You agree not to:

• use the website for unlawful purposes;
• interfere with the operation or security of the website;
• upload malicious software or harmful content;
• attempt unauthorized access to our systems;
• infringe upon the intellectual property rights of TheWrapWhisperers or any third party.

Any misuse of the website may result in immediate suspension of access and appropriate legal action.

Limitation of Liability

To the maximum extent permitted by applicable law, TheWrapWhisperers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• the use of our website,
• inability to access the website,
• delays in delivery,
• third-party services,
• or events beyond our reasonable control.

Our total liability, if any, shall not exceed the value of the product purchased by the customer.

Disclaimer

Our website, products, and services are provided on an "as available" and "as is" basis.

While we strive to ensure the accuracy of all information published on our website, we make no warranties, express or implied, regarding:

• completeness,
• accuracy,
• reliability,
• uninterrupted availability,
• or fitness for a particular purpose.

Indemnification

You agree to indemnify, defend, and hold harmless TheWrapWhisperers, its owners, employees, affiliates, partners, and service providers from any claims, losses, liabilities, damages, expenses, or legal costs arising out of:

• your breach of these Terms,
• misuse of the website,
• violation of applicable laws,
• or infringement of any third-party rights.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Termination

We reserve the right to suspend or terminate your access to our website, without prior notice, if we reasonably believe you have violated these Terms & Conditions or engaged in fraudulent, abusive, or unlawful activities.

Termination shall not affect any rights or obligations accrued prior to such termination.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India, unless otherwise required by applicable law.

Amendments

We reserve the right to modify, update, or replace these Terms & Conditions at any time without prior notice.

Any revisions shall become effective immediately upon publication on this website.

Your continued use of the website after such revisions constitutes your acceptance of the updated Terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

We will be happy to assist you with any queries.